At Forese.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully to understand our practices regarding your data.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. We use this information to create and manage your account, authenticate you, and communicate with you about your account.

Project Data

We store the projects, tasks, nodes, dependencies, and simulation data you create in Forese.ai. This data is stored securely and is only accessible to you and any team members you explicitly invite to your projects.

Usage Information

We collect information about how you interact with our service, including features you use, pages you visit, and actions you take. This helps us improve our service and provide better support.

Payment Information

When you make a purchase, payment information is processed securely through Stripe. We do not store your full credit card details. We only store billing information necessary for invoicing and account management.

How We Use Your Information

To provide, maintain, and improve our service
To process transactions and manage your account
To send you important updates about your account and our service
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To analyze usage patterns and improve our product

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers (such as Supabase for data storage and Stripe for payments) who help us operate our service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Data Security

We implement industry-standard security measures to protect your information:

All data is encrypted in transit using TLS/SSL
Data at rest is encrypted using AES-256 encryption
We use secure authentication and authorization mechanisms
Regular security audits and vulnerability assessments
Access controls and monitoring to prevent unauthorized access

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can access and download your data at any time through your account settings
Correction: You can update your account information and project data at any time
Deletion: You can delete your account and all associated data at any time
Export: You can export your project data in standard formats
Opt-out: You can opt out of marketing communications while still receiving important service updates

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and assist with security. You can control cookies through your browser settings, though this may affect some functionality of our service.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@forese.ai

Address: Forese.ai Privacy Team